% layout 'main', title => 'KorAP: Frequently Asked Questions';

<h2>Frequently Asked Questions</h2>

<p>This document puts together the most frequent questions and issues that we have encountered so far. Please feel welcome to ask further questions via <%= mail_to_chiffre join('@', 'korap', 'ids-mannheim.de'), subject => 'Question via Kalamar', begin %>e-mail<% end %>.

<section>
  <h3>Where is the source code?</h3>
  <p>Parts of KorAP are already available on <%= doc_ext_link_to 'GitHub', 'https://github.com/KorAP' %>, and we will publish more components in the future.</p>
</section>

<section>
  <h3>Why do some queries take a long time to finish, or in the end yield no results?</h3>
  <p>In the alpha phase, part of our tasks is to optimize the system. In the beginning, one may expect some actions to take an inordinate amount of time, but this is getting better and better. If you notice a persistent failure in some specific case, please be so kind as to <%= mail_to_chiffre join('@', 'korap', 'ids-mannheim.de'), subject => 'I found a bug in the query system', begin %>let us know<% end %>.</p>
</section

<section>
  <h3>I want to report an issue, how do I do it?</h3>
  <p>Please refer to our public ticketing system <%= doc_ext_link_to 'for the frontend at GitHub', 'https://github.com/KorAP/Kalamar/issues' %>, to report on any issues. If you don't have a GitHub account, please send us an <%= mail_to_chiffre join('@', 'korap', 'ids-mannheim.de'), subject => 'I found an issue', begin %>e-mail<% end %>.</p>
  %# This option is the preferred one because it gathers some (and will in time gather more) important versioning data.
</section>